Zendesk MCP server (community)
IntegrationMCP serverLicense not yet reviewed
What it is
An unofficial, community-built MCP server for Zendesk covering tickets, users, macros and Guide articles. Zendesk's own GA MCP feature is a client (Zendesk calling external servers), not a server for your agent.
Best for
#3 of 3Tools for Build a customer-support agent
Total 4.6 / 10
- Coverage of required actions (30%)6 / 10Broad ticket/user/macro tools per README (community).
Evidence:0036 (source: GitHub (community))
- Security model (25%)4 / 10Community server; uses your API creds; not audited.
Evidence:0036 (source: GitHub (community))0037 (source: Geckoboard blog)
- Reliability / maintenance (20%)4 / 10Unofficial; official Zendesk MCP server not released as of Aug 2026.
Evidence:0036 (source: GitHub (community))0037 (source: Geckoboard blog)
- Setup effort (15%)5 / 10Self-run.
Evidence:0036 (source: GitHub (community))
- Openness / official vs community (10%)3 / 10Source is public but has no license, so it isn't open source.
Evidence:0061 (source: GitHub)
Strengths
- Covers tickets, users, macros and Guide.0036 (source: GitHub (community))
- Public source; free to run.0036 (source: GitHub (community))
- Fills a gap: Zendesk's GA MCP feature is a client, not a server.0038 (source: Zendesk)
Limits
- No license file in the repo, so reuse rights are not granted by default.0036 (source: GitHub (community))
- Unofficial and small (≈30 stars); last push 2025-04-04.0036 (source: GitHub (community))
Pricing
Pricing not yet reviewed
Requires a Zendesk account. (not yet reviewed)
License
License not yet reviewed
Alternatives in the same layer
Disclosures
- None